These Terms of Service govern your use of alsammovers.com and any request, quote, or booking you make with Alsam Movers, a licensed Illinois moving company in Schaumburg, IL. By using the site or asking us for a quote, you agree to these terms. If you do not agree, please do not use the site or submit a request.
Who We Are
Alsam Movers is a real, licensed and insured moving company that runs its own trucks and W-2 crews serving Schaumburg and the Northwest Suburbs of Chicago. We are not a broker, lead service, or moving company, and we never hand your job to an unknown carrier.
- AuthorityUSDOT/MC operating authority
- State registrationIllinois Commerce Commission (ILCC)
- Cargo coverage$1M on every job
- Service areaCook, DuPage and surrounding Chicagoland counties
Using This Website
You may use alsammovers.com to learn about our services, read our service-area pages, and request a quote. You agree to provide accurate information and to use the site only for lawful purposes.
- Do not submit false, misleading, or fraudulent move details
- Do not attempt to disrupt, scrape, or gain unauthorized access to the site
- Do not use the site or our forms to send spam or unlawful content
Site content, branding, text, and images are the property of Alsam Movers and may not be copied or reused without our permission.
Quotes Are Estimates Until Confirmed
A quote you receive through the website or by email is a good-faith estimate based on the details you give us. It is not a final contract until we confirm your move in writing and you accept it.
What can change a quote
The final price may differ if the actual inventory, access (stairs, elevators, long carries, parking), home size, or dates differ from what you described. We will tell you before any change takes effect, never after the fact.
- Local moves are billed at our published hourly rates, with truck, pads, and dollies included
- Flat written rates by home size apply when the scope is confirmed in advance
- Long-distance moves are quoted as a binding written quote based on inventory and distance
Scope of Our Service
As a licensed Illinois mover, we perform the loading, transport, and unloading of your household goods using our own equipment and crews. Specialty work, such as pianos or climate-controlled storage, is offered as described on our service pages and confirmed in your quote.
- We provide the truck, moving pads, dollies, and trained uniformed crews
- Packing and materials are available as add-on services when requested
- We do not transport hazardous materials, perishables, plants, firearms, cash, or irreplaceable documents
Your Responsibilities
- Provide accurate inventory, addresses, and access details
- Secure parking or building access (including elevator reservations) where required
- Disclose oversized, fragile, or high-value items in advance
- Be available, or have an authorized adult present, on move day
Liability and Cargo Coverage
Every Alsam Movers job carries $1M cargo coverage. Valuation and claims are handled according to the terms of your written estimate and applicable Illinois and federal moving regulations.
Filing a claim
If an item is lost or damaged in our care, notify us promptly and in writing so we can document and resolve it. Pre-existing damage and items packed by the customer may be treated differently under standard mover valuation rules.
To the fullest extent permitted by Illinois law, Alsam Movers is not liable for indirect, incidental, or consequential damages, and our total liability for any move is limited to the coverage and valuation terms set out in your confirmed estimate.
Cancellations and Rescheduling
- You may cancel or reschedule by contacting our office as early as possible before your move date
- Any deposit and cancellation terms will be stated in your written confirmation before you book
- If weather or road conditions (such as a major snow or ice event in Chicagoland) make a move unsafe, we will work with you to reschedule
Payment
Payment terms, accepted methods, and any deposit are set out in your written estimate and are due as agreed for the service performed. Hourly local jobs are billed for the time and any add-ons used; flat-rate and long-distance jobs are billed at the confirmed written price.
Disclaimer
The website is provided on an “as is” basis. While we keep our pricing and service information current, content on alsammovers.com is for general guidance and does not replace your individual written quote, which controls the terms of your move.
Governing Law
These Terms of Service and any dispute relating to your use of alsammovers.com or your move are governed by the laws of the State of Illinois, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Illinois.
Changes to These Terms
We may update these terms from time to time. The current version will always be posted on this page with a revised effective date, and your continued use of the site means you accept the updated terms.
Contact Us
Questions about these terms? Email us at [email protected] or reach our Schaumburg office. To start a move, use the quote form on alsammovers.com and we will follow up with a flat written rate.